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FAQ

What happens after I send an enquiry?

We’ll get back to you within 24 hours.


From there we set up a quick call to understand who you are, your goals, your audience, and what you want the video to achieve. Once we’re clear on the scope, we send you a proposal with a plan and a price. If it’s a fit, we lock in dates and get started.

How quickly will I get a response?

We respond to every enquiry within 24 hours, usually sooner. If you’re working to a deadline, let us know and we’ll move quickly.

What should I have ready before getting in touch?

Nothing formal. A rough sense of what you want the film to do, who it's for, and when you need it is enough to start a conversation. If you have a budget range in mind, telling us early saves time on both sides.

Do I need a script or a concept already?

No. Plenty of our projects start with a conversation and nothing else. Concept development and creative direction are part of what we do. If you already have a script or a locked concept, we can work from that instead.

Can you work to a fixed budget?

Yes. Tell us your budget up front and we’ll design a production that gets the most out of it. We’ll always be honest about what’s realistic at a given price, so you know exactly what you’re getting before we start.

What's included in a standard production?

Every project is planned around your goal, but most productions include the full process from start to finish. That means a planning session to lock in the concept, pre-production logistics, filming with our team and gear, and full post-production with music licensing, colour, and sound.


You receive a finished, ready to use video, along with any extra versions you need for social media or other platforms.

What happens after I send an enquiry?

We’ll get back to you within 24 hours.


From there we set up a quick call to understand who you are, your goals, your audience, and what you want the video to achieve. Once we’re clear on the scope, we send you a proposal with a plan and a price. If it’s a fit, we lock in dates and get started.

How quickly will I get a response?

We respond to every enquiry within 24 hours, usually sooner. If you’re working to a deadline, let us know and we’ll move quickly.

What should I have ready before getting in touch?

Nothing formal. A rough sense of what you want the film to do, who it's for, and when you need it is enough to start a conversation. If you have a budget range in mind, telling us early saves time on both sides.

Do I need a script or a concept already?

No. Plenty of our projects start with a conversation and nothing else. Concept development and creative direction are part of what we do. If you already have a script or a locked concept, we can work from that instead.

Can you work to a fixed budget?

Yes. Tell us your budget up front and we’ll design a production that gets the most out of it. We’ll always be honest about what’s realistic at a given price, so you know exactly what you’re getting before we start.

What's included in a standard production?

Every project is planned around your goal, but most productions include the full process from start to finish. That means a planning session to lock in the concept, pre-production logistics, filming with our team and gear, and full post-production with music licensing, colour, and sound.


You receive a finished, ready to use video, along with any extra versions you need for social media or other platforms.